Privacy Policy

Last Updated: March 2026

1. Introduction

Welcome to Babblo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Account information (email address, name)
• Profile information (language preferences, learning goals)
• Authentication data (when using social login services)

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our app:

• Learning progress and conversation history
• Device information and identifiers
• Usage statistics and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our language learning services
• Facilitate AI-powered conversations for language practice
• Track your learning progress and provide personalized feedback
• Send you service-related and promotional communications by email (see Section 3.1 below)
• Analyze and improve app performance
• Comply with legal obligations

3.1 Email Communications

We may send you emails for the following purposes:

• Transactional emails: Account confirmations, password resets, billing receipts, and other communications necessary to deliver the service
• Service updates: Important changes to the app, new features, or updates to our terms and policies
• Learning tips and engagement: Personalised tips, progress summaries, and reminders to help you achieve your language learning goals
• Promotional emails: Offers, discounts, and news about Babblo (only where you have given consent or where permitted by applicable law)

You can opt out of non-transactional emails at any time by clicking the unsubscribe link in any email we send, or by contacting us at support@babblo.app. Transactional emails cannot be opted out of while your account is active, as they are required to operate the service.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party services that help us operate our app (e.g., OpenAI for AI services, cloud hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time through the app settings.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of certain data processing activities
• Withdraw consent at any time

8. Data Deletion

To delete your data, please:

1. Open the Babblo app
2. Go to Menu → Terms and Privacy Policy
3. Select "Delete your data"
4. Confirm your request

Alternatively, you can contact us at support@babblo.app to request data deletion.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us